1. What is an electronic book?
2. How much do ebooks cost?
3. Which ebook formats are available from the Learning Matters website?
4. How do I know which titles are available as ebooks?
5. What’s the difference between an ePub ebook and an Adobe ebook?
6. Can I buy Kindle ebooks from the Learning Matters website?
7. Do I have to pay delivery charges and VAT for ebooks?
8. What do I need to read an ebook?
9. How do I install Adobe Digital Editions?
10. How do I buy an ebook?
11. Can I order ebooks by phone?
12. Can I read ebooks on my Mac?
13. Can I print my ebook?
14. Can I share my ebook with others?
15. How long will it take to download an ebook?
16. Do I need to be connected to the internet to read my ebook?
17. What is the returns policy for ebooks?
18. What if I have trouble downloading an ebook?

1. What is an electronic book?
An ebook is the digital media equivalent of a conventional printed book. Ebooks are usually read on computers or dedicated hardware devices known as ebook readers.

2. How much do ebooks cost?
All our Adobe and ePub ebooks are the same price as our paperback books.

3. Which ebook formats are available from the Learning Matters website?
Adobe and ePub. Amazon Kindle files can only be bought from www.amazon.com.

4. How do I know which titles are available as ebooks?
Every page on this website dedicated to an individual book lists the ebook formats available below the image of the book cover.

5. What’s the difference between an ePub ebook and an Adobe ebook?
EPub ebooks offer reflowable text, which means that you can change the font, resize the text, or alter the size of your display and the text of the ePub ebook 'reflows' to fill the available view area. This makes ePub ebooks the optimal choice for reading ebooks on small screens. While Adobe ebooks are reflowable on some devices (such as the Sony Reader), one of the main strengths of the Adobe format is its ability to preserve the layout of complex documents.

6. Can I buy Kindle ebooks from the Learning Matters website?
No, Amazon only allow Kindle ebooks to be bought from www.amazon.com (and not yet from Amazon.co.uk, which is why all Kindle prices are in US dollars).

7. Do I have to pay delivery charges and VAT for ebooks?
You do not have to pay delivery charges, and VAT is included within the price of the ebook.

8. What do I need to read an ebook?
First you need to download Adobe Digital Editions on to your computer which you’ll use to read both Adobe and ePub ebooks. If you’d like a portable device on which to read ebooks you’ll need to buy an ebook reader.

9. How do I install Adobe Digital Editions?
Click here to install it, or visit the Adobe website.

10. How do I buy an ebook?
Use our title search facility to search for the title you’d like. Then follow the link to the title page and click on the ‘buy now’ option next to the title (depending on which format you’d like)

You can also buy our ebooks from Blackwell and John Smith and Son.

11. Can I order ebooks by phone?
No, you can only buy ebooks from our website or the websites of online retailers.

12. Can I read ebooks on my Macintosh?
Yes, Adobe Digital Editions is available for Mac OS X v10.4.10 or v10.5.

13. Can I print my ebook?
Our Digital Rights Management permits you to print up to 20 pages a day.

14. Can I share my ebook with my friends?
No. Our Digital Rights Management does not permit you to send your ebook to someone else via email or register it to a device in another person’s name.

15. How long will it take to download an ebook?
The ebook shouldn’t take longer than 2-3 minutes to download.

16. Do I need to be connected to the internet to read my ebook?
No. Once you have paid for and downloaded your ebook you can read it offline without being connected to the internet.

17. What is the returns policy for ebooks?
All ebooks are non-returnable.

18. What if I have trouble downloading an ebook?
If you have trouble downloading an ebook, please call us on 01392 215560.